While Ring does Despite making some of the best video doorbells, even they are not immune to problems with their bell. After all, this topic is at the top of the list when it comes to video doorbell problems. But if your ring doesn’t do that ring what should you do? We’ll explain how to get your Ring video doorbell working again and how to fix this problem step by step.
Fortunately, most solutions to this problem are simple, although the actions you need to take may vary depending on the root cause of the problem. Here’s a closer look at why your Ring video doorbell might not be ringing and how to fix the problem.
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How to fix a Ring video doorbell that won’t ring
First, determine whether your home has a battery-powered or wired doorbell:
Battery powered doorbells are not capable of ringing your internal bell. Instead, you’ll need to use the Ring Chime Pro or Ring Chime Kit to broadcast the chime sound into your home. Alternatively, you can also display a notification on your smartphone. If you’re using a battery-powered doorbell that doesn’t ring your chime kit, check your video doorbell’s charge level and try again.
Ring wired video doorbells can sync with the bell in your home to alert you when your doorbell rings. However, if this doesn’t work as intended, you’ll need to follow these troubleshooting steps.
Step 1: Remove the cover on the physical bell in your home and look for poor connections and loose wires on the bell. When these are found, the problem can often be resolved by simply tightening them.
Step 2: Next, check that your internet is active and use the Ring app to make sure your ring is connected to the Wi-Fi network. If not, it won’t work.
Step 3: If none of the above steps worked, you should check your installation again. Each Ring product should be accompanied by specific installation instructions. Go through each step and make sure all steps were completed correctly. Unfortunately, a single wrong step can result in your doorbell failing to sync with your chime.
Step 4: Cold weather can also cause problems with your Ring video doorbell and its ability to activate your indoor chime. If temperatures are below freezing, it may be worth waiting for warmer weather and then following the troubleshooting steps listed above.
Step 5: As a last resort, you should consider contacting an electrician. It’s entirely possible that you have a worn doorbell transformer and need a replacement, or that you’re using a doorbell that isn’t supported by Ring. In both cases, a professional should be able to help.
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