What you need to know
- Samsung has reportedly paused the rollout of One UI 6.1 with Galaxy AI features for the Galaxy S22 series in South Korea due to a bug.
- Some users in South Korea appear to have experienced various issues, including a persistent white screen after unlocking and unresponsive touchscreens on the lock screen.
- Despite the issues with the Galaxy S22, the update continues to roll out to other older flagship models.
Samsung recently started rolling out One UI 6.1 with Galaxy AI features for the Galaxy S22 series in South Korea, but the company apparently paused it due to a bug.
Several Galaxy S22 owners in South Korea have encountered an issue with the One UI 6.1 update (via GSMArena). Apparently there is a bug where after unlocking the phone the screen turns white and stays that way, making it unusable.
Additionally, some Galaxy S22 users reported on Samsung’s Korean community forums that the touchscreen is not working on the lock screen after the update. The only solution seems to be a factory reset.
Still, it looks like owners of older Samsung flagship models that should receive the update have nothing to worry about. Although the current update has been released for several devices such as the Galaxy S21, Galaxy Z Fold 4, Flip 4, and Z Fold 3 and Flip 3, the rollout has been paused only for the Galaxy S22 series.
Samsung hasn’t officially acknowledged the bug yet, but it appears that it has brought the One UI 6.1 firmware back to its home country. If you haven’t updated your Galaxy S22 yet, you’ll have to wait for the next firmware version, which should fix any reported issues.
The error has not yet occurred on the other older Galaxy devices, so the update is still being rolled out for these models.
What’s special about the latest One UI version is Galaxy AI, which brings a number of AI-powered features from the Galaxy S24 to older Samsung flagships. These cool features include Circle to Search with Google, Chat Assist, Live Translate, Note Assist, Browsing Assist, AI-generated wallpapers, and more.
We have reached out to Samsung for clarification and will update this post once we hear back from the company.
Samsung will likely go back to square one to fix the error. Once that is resolved, the update rollout will likely restart and hopefully expand to additional areas.