- A new Cybertruck owner experienced a large coolant leak just 35 miles into his ownership journey.
- When he first contacted Tesla, the automaker said it does not cover coolant leaks under its warranty.
- The automaker then relented and sent a flatbed truck to pick up the quickly broken electric vehicle.
Anyone who longs for a Cybertruck in their garage is understandably excited when delivery day approaches. For one new owner, the day didn’t turn out as he had hoped. Not only was the delivery experience subpar, but the truck itself broke down on its first trip to charge.
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To make matters worse, Tesla initially told him that the problem would not be covered, even though he had only driven 35 miles (56 km) after taking delivery of the truck. He called his thread on a Tesla forum “35 miles to cybercrap.”
That’s right, this Cybertruck broke down 35 miles into its life and it’s not like the owner immediately took it on off-road jumps. Instead, he picked up the car in Pensacola, Florida, and that’s where the real problems began. When you hear this, remember that this is a truck that almost certainly cost its owner six figures.
Read: Two Tesla cybertrucks seized at border on suspicion of being smuggled into Russia
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The original Cybeast poster on CybertruckOwnersClub states: “They said it was over there. If you have any questions, let me know. The truck was very dirty on the outside and had some problems on the inside. The charge was 47%. I have never picked up a new car without a full tank. Wtf Tesla?”
This experience would likely leave some customers feeling dirty, even if the car itself were slightly cleaner.
However, things didn’t get better from there. Since the truck was not fully charged, the owner had to find a Supercharger station to top up the charge. When we reached one in Destin, Florida, coolant began pouring out the back of the truck. While Tesla claims that vapor may occasionally be produced when charging some vehicles, it is a continuous flow of liquid.
When the owner called Tesla about this, he initially said that coolant leaks were not covered by the warranty. “After a few good words, they said they would send a tow truck,” Cybeast says.
They believe it is currently in the service center, but at this time there is no information on how long the fix will take. Other Cybertruck owners take note: The automaker appears willing to deny claims, even when there’s almost no doubt it’s a manufacturing defect.
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