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Total Economic Impact Study of Verint Digital-First Engagement Solutions Finds an ROI of 271 Percent Over Three Years with a Payback in Less Than Six Months

MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact™ of Verint Digital-First Engagement™ (DFE) solutions, part of the Verint Customer Engagement Cloud Platform. As consumers shift to digital channels, brands are facing an increasing number of interactions and skyrocketing expectations. Verint … Read more